Privacy Policy
Gültig ab: 20. August 2025
Anbieter: Penguin Powderwear, Kalisti International GmbH, Klingenstrasse 9, 8005 Zürich, Schweiz
Kontakt: mail@penguin.swiss · +41 44 586 63 60
This website is operated by Penguin GmbH, Klingenstrasse 9, 8005 Zurich, Switzerland (“Penguin”, “we”, “our”, “us”). We take the protection of your personal data seriously and comply with the Swiss Federal Act on Data Protection (FADP) as well as the EU General Data Protection Regulation (GDPR), where applicable.
This privacy policy explains what personal data we collect, how we process it, and what rights you have.
1. Data Controller
Penguin GmbH
Klingenstrasse 9
8005 Zürich – Schweiz
2. Collection and Processing of Personal Data
We only collect and process personal data that is necessary for the operation of our online shop and the provision of our services.
a) When visiting our website Date, time, and frequency of access
When you visit our website, the following data may be collected automatically and stored on servers located in Switzerland or the EU:
IP address of the requesting device
Date, time, and frequency of access
Browser type and version
Operating system
used Referrer URL (the page you visited before ours)
This data is used to maintain the proper function, security, and optimization of our website. Retention period: up to 3 months.
legitimate interest under Art. 6 (1) f GDPR.
b) When placing an order in the online shop
We collect the following information to process your order:
First and last name Address
Email address
Payment and shipping details
We use this data to fulfil your order and deliver your products.
Legal basis: Art. 6 (1) b GDPR (contract performance).
c) Newsletter subscription Legal basis:
If you subscribe to our newsletter, we collect your email address to send product news and offers.
You can unsubscribe at any time.
consent under Art. 6 (1) a GDPR.
d) Contacting us Legal basis:
If you contact us by email, we process your data (such as your name, email address, and message) to respond to your inquiry.
legitimate interest under Art. 6 (1) f GDPR.
3. Use of Cookies
Our website uses cookies to improve the user experience. Cookies are small text files stored on your device. You can delete or block cookies in your browser settings at any time.
We use the following cookie categories:
1. Necessary cookies
These are essential for the basic operation of the website, such as shopping cart and checkout functions.
Examples:
cartId (session) – required for storing items in the cart
session_id (session) – enables secure login to your account
cookie_consent (1 year) – stores your cookie preferences
2. Preference cookies
Save your language choice or region
local (Sitzung)
3. Statistical cookies
Provide anonymous analytics to help improve the website via Google Analytics
Examples:
_ga, _ga_* (retention 2 years)
Google anonymizes IP addresses before storag
4. Marketing-Cookies (optional)
Used to deliver relevant ads and measure marketing performance.
_fbp (Facebook Pixel, retention 3 months)
Newsletter tracking (measures email opens and clicks)
4. Data Sharing with Third Parties
We share personal data only with trusted service providers and only to the extent necessary to provide our services:
Hosting & IT support: within Switzerland or the EU
Payment processing: Swiss‑based payment providers
Shipping: Swiss Post
Data transfers to third countries occur only where adequate protection is guaranteed (e.g. via EU Standard Contractual Clauses).
5. Retention Period
Personal data is kept only as long as legally permitted or required for service and contractual purposes.
Longer retention may be required by accounting or tax regulations.
6. Your Rights
You have the right to:
Access your stored data
Rectify incorrect or incomplete information
Erase your data where legally permitted
Restrict processing
Object to data processing, especially for marketing
Data portability
7. Data Security
We use appropriate technical and organizational measures (TLS encryption, firewalls, access controls) to protect your personal data against loss, misuse, or unauthorized access.
8. Updates
We may amend this privacy policy if our processes or legal requirements change.
Last updated: March 2024